Customer Portal Cookies
Cookies
Propel Finance Plc Cookie Policy for Customer Portal
Our PropelPay website uses cookies to distinguish you from other users of our website, authenticate users, prevent and protect against fraud and provides our services to you securely.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies for our PropelPay:
Strictly necessary cookies: These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable for us to authenticate you to allow you to log into secure areas of our website,
Analytical or Performance cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie Name | Purpose | Cookie classification |
|---|---|---|
| _cfuvid | Purpose: Providing Spam Protection Period Active: Session | Strictly Necessary Cookie |
| __cf_bm | Purpose: This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. Period Active: 30 minutes | Strictly Necessary Cookie |
| _gid | Purpose: to store and count page views Period Active: 1 day | Analytical or Performance Cookie |
| _ga | Purpose: to store and count pageviews Period Active: 2 years | Analytical or Performance Cookie |
| cookies_consent | Purpose: This cookie controls the use of functionality cookies and stores whether or not cookie consent has been given. | Strictly Necessary Cookie |
| test_cookie | Checks whether your browser supports cookies. | Targeting Cookie |
| customer_portal_session | Enables us to verify the identity of the user along the way as they navigate the website. Ensures security of users whilst using the website | Strictly Necessary cookie |
| XSRF-TOKEN | Enables us to verify that a user is logged on securely, authorised to perform the actions it tries to perform on the website. Protects against malicious users attempting to trick users into performing actions on our website that they did not intend to do. | Strictly Necessary cookie |
Further information
The UK's independent supervisory authority for data protection, the ICO, has further guidance on cookies. Its role is to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. More information on cookies can be found here.
Additionally, for further information on how your personal data may be processed, please view our Fair Processing Notice.
Cookies policy 01.2025